The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
Please note that chewing, scratching, or misuse of our collars and/or leashes are not considered to be due to any flaws in workmanship and will not be considered for exchanges or refunds. The same applies for normal wear & tear. While our collars are extremely durable, they can be cut by anything sharp (whether from a snag on a fence or from an aggressive scratching session by a dog). It is important to keep in mind that all dogs wear collars differently, and the collar's condition will reflect the energy level and roughness of the dog that wears it. One collar style will last years on one dog, and only months on another. For this reason, we encourage you to check your pet's collar and leash frequently for signs of use and wear. It is ultim